30-11-2017: Our Instagram feed @AWAIRphoto is now the primary source for advising you when a new event has been published.
23-06-2017: As the next few events will be predominantly in the UAE, we have switched the default currency to UAE dirhams (AED). For those of you in other parts of the world, the payment processor will convert this in to your local account currency [$1 = AED 3.67 (approx); £1 = AED 4.6 (approx)].
09-06-2017: We have added a Twitter channel @AWAIRphoto that will supplement and possibly replace this News page.
08-06-2017: After an extended delay (due to Firewall/Internet Connectivity restrictions while in China), the day 2 photos from the London Regional Event are now online. As the day 1 collection is slightly larger, this should be completed within the next 24 hours.
06-06-2017: UPDATE Our service provider has updated the website software and the download function is now working correctly.
04-06-2017: UPDATE We are working with our service provider to fix the problem that is preventing (free) downloads. This does not affect purchases, and selecting the shopping cart will result in the successful download of the best quality image without the large watermark.
03-06-2017: A few more problems with the Server have been identified. Some users are receiving an "Error 404" message when attempting to download images. I am not sure if this affects purchases, or only free downloads.
As I am currently in Beijing, covering a School Rugby tour, my access to the Admin area of the site is very limited. This will delay any fix, as even Google searches are difficult here.
Sorry, this is also the main reason for the delay for release of the London Swimming photos. The network connection is so unreliable, I am unable to upload images. I am looking for a workaround to minimise any further delay.
19-05-2017: UPDATE The problem has been identified and will take a couple of hours to fix. The password protect module has become corrupted. After 'rebooting', all passwords need to be set on the admin interface - I just need to make sure that the same passwords as you were issued are set correctly!
19-05-2017: The site appears to have developed a problem with displaying content. Not really sure why, but it's probably a database error. This might take a while to resolve. Expect an update in 12-24 hours.
13-05-2017: We have introduced a PDF guide to the site, to help you use the features available. At 7.3 MB, we suggest you download this and view with Adobe Reader or Acrobat, for optimum compatibility.
12-05-2017: Images from the Schools Swim League Final are now available.
09-05-2017: The 4th Lane Swim Series #4 photos are now available at the link below.
05-05-2017: Our latest event is the 4th Lane Swimming Academy Swim Series gala #4. The images will be available in about 48 hours.
03-05-2017: Images from the MEUC gala have been published. There are 784 in total. Please see the MEUC gala information page.
02-05-2017: We have had a minor fault with the website Contact Form. Some messages sent in the last few days have not been delivered. If you do not receive any reply to a Contact Form request, please check your Spam folder, and if there is no response, please try again. Sorry for the inconvenience.
30-04-2017: Our latest event is the MEUC 2017 Gala (28th April) - expect the images to be available after approximately 24-48 hours. This album is password protected.
07-04-2017: Sorry, it seems that some of the content has become 'scrambled' on the front page. No data has been lost or compromised, but we're checking logs to see what happened. Site content will be restored today. [Update: it appears that the site database became corrupted - some public images were found to be marked as 'private' and didn't subsequently appear on the front page.]
08-03-2017: The requirement for explicitly stating https & port 8083 is removed. The old links will still work, but will gradually be removed. Please ensure you have an https connection before starting any orders!
07-03-2017: The Braintree payment system approval has finally come through - however, based on customer feedback, we will stay with Stripe for its user interface, despite the fact that it costs a bit more!
05-03-2017: The photos for JESS Y6 Rugby at the DC 10s tournament have been published.
03-03-2017: Now using Stripe (stripe.com) as our payment provider. Please keep us informed with your feedback. From a user perspective, the form is a little easier to use, and allows you to save payment information (on your device) for repeat ordering. From our side, we already know that you will receive a nice clear email receipt for any purchases.
As with our previous choice (Braintree), your financial data never touches our server. To test if the system is properly connected and working, for the first 20 orders we have a SPECIAL OFFER: purchase a personal license for any single image and get another image free; or purchase 3 images and get two additional images free. [Additional images must be redeemed using the Contact Form.]
02-03-2017: Still waiting for final approval from Braintree for payment processing. Not sure if anyone has tried to make an order, and had difficulties, or is just confused by the options. Anyway, we have removed the different options for purchase, to avoid complication. The special offer is still available, and the multiple image discount will be permanent, just not shown at checkout. See the Orders page.
2017-02-24: Photos from the Schools Relay Gala at JESS have been published (they can also be found in the DESS & JESS client areas).
2017-02-22: Our latest event is the DASSA 2017 Athletics Meet in Dubai - now published to the site.
2017-02-21: Some Albums have been temporarily removed from the Hamilton set. They will be restored over the next 48 hours. Images from 3 galas in 2016 have already been restored, and everything should work normally, as you see it from your browser.
2017-02-21: Images from day 1 of the 2017 Hamilton Aquatics Dubai Open have been published.
2017-02-21: The embedded watermarks, seen on most images, are being replaced with a similar site-generated watermark, which will be automatically removed on purchasing an image license. Over the next 48 hours, all content prior to the 2017 Hamilton Aquatics Dubai Open will be replaced without this embedded watermark.
2017-02-20: The last major event covered was the 2017 Hamilton Aquatics Dubai Open - this is available in the Clients section. The Clients area consists of password-protected Sets or Albums of images. Please use the Contact Form if you have not received the password from Hamilton or your club coach.
2017-02-20: We plan to introduce a mailing list feature to announce the publication of any new event library. In the mean time, please use the Contact Form to request any update.
2017-02-20: The site has been 'soft launched' to make available photos from previous Hamilton events and the 2017 Dubai Open. Two important points to note (if you like the images and plan to return). 1) There are still numerous galleries (mostly private) that have not yet been uploaded. 2) All Hamilton photos need to be resubmitted to the Server to allow for removal of the watermark, for any purchases. Typically it has been taking about 12 hours to upload 500 images. Future uploads will be prioritised according to current/future event coverage.